Dr.Carlingo, baldrige key resource person has illustrated a basic approach for new baldrige examiner or new TQA Assessor during the TQA calibration for 2010 TQA Assessor on 19-21 July 2010 in Bangkok as follows.
Step 1: Ground yourself in tthe criteria
Step 2: Select revalent key factors
Step 3: Read the revalent section of the applicant report
Step4: Identify 6 Strengths & OFIs
Step 5: Draft feedback-ready comments
Step 6: Determining the scoring range & score
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