วันเสาร์ที่ 7 สิงหาคม พ.ศ. 2553

Six-Step Evaluation Process for a TQA New Assessor

Dr.Carlingo, baldrige key resource person has illustrated a basic approach for new baldrige examiner or new TQA Assessor during the TQA calibration for 2010 TQA Assessor on 19-21 July 2010 in Bangkok as follows.
Step 1: Ground yourself in tthe criteria
Step 2: Select revalent key factors
Step 3: Read the revalent section of the applicant report

Step4: Identify 6 Strengths & OFIs
Step 5: Draft feedback-ready comments
Step 6: Determining the scoring range & score

วันจันทร์ที่ 19 เมษายน พ.ศ. 2553

What is Execution?

Execution is a systematic process of rigorously discussion how and what, questioning, tenaciously following through, and ensuring accountability.

It includes making assumptions about the business environment, assessing the organization’s capabilities, linking strategy to operations and the people who are going to implement the strategy, synchronizing those people and their various disciplines, and linking rewards to outcomes.

It also includes mechanisms for changing assumptions as the environment changes and upgrading the company’s capabilities to meet the challenges of an ambitious strategy.

Source: Larry Bossidy, Ram Charan and Charles Burck, Execution: The Discipline of Getting Things Done, Random House, Business Books, 2002